SISL ideology on providing services has been through “Partner Collaboration”. SISL provides Microsoft Dynamics AX services to Microsoft Dynamics partners, which will enable them to expand their operations in sales, implementation and support as well as of SISL. The following are the services:
| Capacity Augmentation |
- Functional & Technical Consultants with specialization in Finance, SCM, Manufacturing and Projects domains
- 80% experts are Microsoft Dynamics AX, NAV and CRM professionals
- Can be augmentated to provide implementation services to partners in onsite/offshore/hybrid delivery models
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| Customization and Vertical Development |
- SISL cross functional and technical expertise supports customizations and vertical development
- Continous process improvement and review
- Cost effective due to offshore delivery model
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| License and Implementation Services |
- Sure Step methodology
- Expertise in Automotive, Manufacturing and Shipping
- Have number of successful license and implementations across large groups
- Global delivery models including onsite, offsite and hybrid models
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| Upgrade and Rollout Services |
- Successful migration from legacy systems and high third party integration
- Proficiency in upgrade services to AX2009 - Role Centers, Flexible Workflow, country-specific functionality, Business intelligence
- Direct upgrade from AX 3.0 or 4.0
- Expertise in managing Global Rollouts
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| Training Services |
- Acadamy of Excellence(AoE), a state-of-art training center with certifications in Finance, Installation & Configuration, SCM and Production, Programming, Projects, Questionnaire and Sales & Marketing
- Best practices drawn from rich domain implementation experience with business cases
- Process adaptation consulting, key inputs for reduced implementation cycle time
- Workshops to address cultural and human aspect
- Flexible solutions to accomplish peak performance.
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| Support Services |
- CoE Services offered understanding the post implementation support requirements
- Typical services include Handholding support, Error Rectification, Response to user Queries, Changes in MS Dynamics Configuration, Minor Customization, Liaising with Tech vendors for performance issues and Training
- Enable the client to ensure optimal resource utilization with no worries on support service
- Structured engagement models to suggest and deliver support services
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